Etech provides career prospects for the people looking to establish and improve daily life expertise. A few of these contain the chance to converse effectively, Develop trust, and function in a very group atmosphere. 

screens queue spikes, breaks and aux use of brokers. making certain the queue is properly-managed by relaying real-time problems punctually reporting to Supervisors/ground managers on the floor. 

OUR MISSION Etech can be a servant chief Group furnishing superior purchaser ordeals and innovative answers which empower our shoppers to construct more powerful brand names, fortify client associations, and get more info acquire sector share.

difficulty Investigation and difficulty-fixing: Takes time to thoroughly determine the problem and demonstrates persistence. seems past the obvious and doesn’t halt at the very first answer. Asks others for enter.  

Etech’s multi-level strategy provides good results though offering agents the coaching and self-confidence desired to improve profitability and span of affect in the marketplace. Etech’s mix of individuals, processes, and technologies provides a unique and ever increasing purchaser expertise.

Our nationwide scale permits us to help you our clientele establish and implement standardized alternatives at any in their facilities in spite of Actual physical area or maybe the area methods obtainable at that website.

Assistant coach, it's your obligation to keep trainees returning through several procedures such as ensuring paychecks are correct, building a link from working day a single, and equipping them While using the expected expertise to outclass their peers! 

an expert demeanor with the ability to consider ownership of every chat and e-mail and discover an answer for every purchaser

OUR VISION To make a extraordinary difference for each other, our shoppers, and within our communities.

About us Etech provides upcoming-era BPO solutions. a world minority-owned business, Etech has designed and trademarked how to turn your facts into strategic insights. Leveraging the power of synthetic furthermore human intelligence Etech boosts education and coaching to center on vital behaviors building improved shopper ordeals and shareholder benefit. Etech introduced in 2003 with only four hundred employees and a single Speak to Middle in Nacogdoches, Texas.

Etech world wide providers has the end-to-finish accountability for strengthening buyer experience by using the combination of various resources & procedures.

Identifies and escalates precedence issues by inquiring probing issues and using the awareness base application  

Etech leverages the strength of artificial plus human intelligence, which boosts teaching and coaching. By undertaking this, we have the ability to concentrate on critical behaviors and strengthen both client encounter and shareholder worth. 

Every person wants to know the way The present coaching course is executing, but they can’t commit each minute seeing what’s going on. This implies it is up on the Assistant Trainer to send out comprehensive recaps and experiences that showcase the monumental wins taking place day by day in the classroom.